Your impact will have a long shelf life

Matt Heller - Performance Optimist

At the recent Florida Attractions Association conference, we got to hear from Brett Culp, an award-winning filmmaker who helps tell the stories of ordinary people doing extraordinary things.  One of his main messages was about impact, and the fact that you never know when or how your impact will be felt.

I had an experience at that very same conference that proves this theory.

One of the breakout sessions was lead by my colleague and good friend, Josh Liebman.  Josh and I have known each other for years through various industry endeavors, and currently we get to work together through my partnership with Amusement Advantage and his role as their Director of Business Development. He was also one of my very first guests on #3 Questions.

At the conference, his breakout session topic was “Create Guest Loyalty and Exceed Expectations” – something I know he knows a lot…

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