UPDATE: So, the Office Manager admitted to there being a security issue at Scenic Hills, Newhall a/k/a Santa Clarita, California to a friend and that it was a very good possibility that our remotes were, in fact, stolen out of the box. She still never reviewed that days footage. That being said, since they do not have the remotes (even though she believes they were stolen and believes us) we still cannot get our deposit back. What a disgusting way to run a business and treat people. She told that to a friend and never to me, Not once!–
Just beware anyone dealing with Scenic Hills and its HOA.